Shipping Policy (UK Only)

Dispatch Times

We dispatch orders Monday to Friday (excluding public holidays). Orders placed before 3pm are dispatched the same working day. Orders placed after 3pm on Friday will be dispatched the following Monday.

Please note: Delivery timeframes are estimates and are not guaranteed, particularly during peak periods or public holidays.

Mainland UK Delivery

Standard Delivery (2 – 3 working days): £2.99 — for orders under £50

FREE Express Delivery (1 – 2 working days) — for orders over £50

Northern Ireland Delivery (BT Postcodes)

Due to additional courier surcharges, delivery to Northern Ireland is priced separately.

Small Parcels (Darts, Flights & Accessories)

Standard Shipping (2 – 4 working days): £2.99

Free Shipping over £50

Medium Parcels (Dartboards, Light Rings etc.)

Express Shipping (2 – 4 working days): £7.95

Large & Heavy Items (Surrounds etc.)

Express Shipping (2 – 4 working days): £14.95

Couriers

We ship using Royal Mail, Evri, and Yodel depending on parcel size, weight, and destination. Tracking details will be provided where applicable once your order has been dispatched.

Pre-Order Policy

General Information

Preordering secures your item as soon as it becomes available.

Estimated Availability

Where release dates are provided, we aim to meet them. If dates change, we will notify you promptly.

Delays or Changes

In the event of supplier or courier delays, we will inform you and provide updated timelines where possible.

Shipping

Pre-ordered items are dispatched as soon as they arrive in stock using your selected delivery method.

Contact Information

Please ensure your contact details are correct at checkout. If you do not receive updates, check your spam folder or contact us at contact@universaldarts.co.uk.

Important Notes

Delivery addresses cannot be changed once an order has been placed.

Delivery timeframes are estimates and not guaranteed.

If your order is delayed, please contact us and we will assist in locating it.